Surrounding Ourselves with Many Satisfied Clients
Carter put up a new fence after Irma blew my old one away. The quality of the work was superb, but this review is about the staff. In the 12 years I have lived in Naples, I have NEVER received the quality of service from any other business than I have from Carter. They are ALL friendly, extremely helpful, and they are all smart!!!! I worked in DC for 40 years, and I had more than 200 people working for me, so I know the difference in great customer service and people who hate their job. Carter must be a great place to work!! Kudos to all of them…employees and owners. If you are a customer, what more could you ask for….great work….great people!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I cannot say enough good things about Carter Fence. These people are professional, timely, understanding etc etc. Just a great company. I recently moved into an HOA community and putting up a fence came with some challenges. Carter Fence (thank-you everyone, especially Michael Speelman) dealt with every issue that came up with the HOA without so much as a single concern. They just let every bump roll off their back and now my fence is installed and is perfect. Use Carter Fence, that’s all I can say!
Positive: Professionalism, Quality
I own 4 fence companies in Wisconsin. I started in 1985. We have approximately 30 employees. Carter fence is amazing. I hired carter fence because,of course, I have no equipment here in Florida. I honestly expected an inferior job to what we offer up north. My wife and I just arrived yesterday and to my surprise the fence is perfect! Glide lock verticals that hold together perfectly. The gate system is solid. I highly recommend Carter fence.
Positive: Professionalism, Quality, Responsiveness, Value
Kaye Lifestyle Homes utilizes Carter Fence Company and is proud to recommend them to all Contractors, Businesses and Home Owners.
I have used their services many times and they are always helpful with Value and maintaining Quality Professional Service.
Thank You Again,
Kaye Lifestyle Homes
I used Carter fence 20 years ago for my fence. After years of wear and tear, I needed to refresh the gates and modify/add a few new gates. I wish I had done it sooner! The process was so easy and professional. Everything works now and I am very happy.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This a great company. They get the job done and have great customer service everyone there is very helpful.
We had a great experience with Carter Fence. Their customer service was outstanding and we were very happy with the final outcome of our fence project. They did a fence around our pool and installed matching railings down the stairs, as well. A lot of fence companies do not do railings so this was a bonus for us because they match and were done in the same day! This project was definitely unique given our unusual backyard/pool layout but they did a great job and everything was on time.
Positive: Professionalism, Quality, Speed, Efficiency
Juan and his team just left and I have to say, we are blown away by the quality, speed, and efficiency in which they completed our fence installation.
We were prepared for several days (even weeks!) of work to be going on in our yard (we’ve learned to set our expectations low in order to avoid disappointment..haha.), so imagine our surprise when they drove off today having completed the job in just two days! And for the second half of yesterday, they had to work in very rainy, wet conditions. And work they did! These guys are machines!! We are so impressed with the sheer amount of quality work they did in such a short time! From the demo of the old fence, the clearing of some trees and brush, and the installation of the posts yesterday, to the installation of the ENTIRE fence and cleanup today…just wow! And to top it off, they were also extremely professional and polite, and cleaned up the job site beautifully.
We are so happy with our beautiful new fence and so grateful to everyone at Carter Fence for your professionalism and efficiency. It was truly a pleasure working with you. We will definitely be posting five star reviews on Yelp, Google, etc. and will be happy to recommend Carter Fence to our friends and colleagues in the future.
I have contacted our insurance company regarding the final inspection, and hopefully we can expedite that process in order to get payment in full to you for the balance due asap.
Carter Fence just finished up our new fencing job yesterday. They took down the existing fence, hauled it away and installed the new fencing on our property. The crews were very professional, great workmanship, cleaned up afterwards and made sure we were happy before leaving.
Thank you Carter Fence!
I would highly recommend Carter Fence, they are on-time, responsive, keep you informed of the project dates and very professional, and do great quality work!
Positive: Professionalism, Punctuality, Quality, Value
Great service has been through many had the fence put in around 2002
I needed a 10×20 dog run built heavy duty because of all of the Panthers in the area. I called Carter fence and they sent Frank to see what I needed. I told him about the panther situation and I told him to protect my dog. ( Staffordshire terrier) he said . I will. Carter sent out a crew and they built a 10×20 dog run built with 6 gauge chain link and schedule 40 pipe. The pipe is set 4 ft into the ground and they used “quick-rock” concrete. They did this with all the posts not just the ends. They covered the top with 6 gauge wire “1 sheet” and secured the entire cage. They came back the next day and leveled the ground and laid down chain link on the ground and extended it out the gate down a ramp that they dug and heavily secured it an covered it. Then they installed a welded gate with 6 gauge chain link. My neighbor saw all this (he has been here over 30 years) and said nothing is getting in or out of this. The crew and Frank and I think it’s Michelle in scheduling were extremely professional. If I could give Carter 10 stars I would. I’m very happy with the work and the price.
Everyone from day one was friendly, helpful, knowledgeable, compliant,courteous,professional and willing to go above and beyond at a difficult time after hurricane Irma. The workmanship was excellent. The material used was of the highest quality. It was a positive experience from beginning to end and the people who were so great are too numerous to list. Thank you so much
Kendra good morning I want to thank you and your company for doing a beautiful job on these Gates the cruise that you had out here yesterday worked very very hard and they should all be thanked personally by the owner they were a good crew they didn’t waste any time and I’m the first one to tell you the way it is again be sure to tell the owner what a nice nice job you people did and if you a recommendation please don’t hesitate to call me I’d be glad to give you an outstanding rating be sure the owner sees this thank you again
Fantastic!! Very professional!! My fence looks amazing! I’m so glad I waited and went with them. My neighbor chose another company that has a name close to Carter Fence and the fence us leaning already. Thank you Carter Fence for a job well done!
I have had Carter Fence do work for me at both my place of business where they replaced a damaged gate to our dumpster area, and at my daughter’s house where they installed a 200+ foot fence along her sea-wall. From the initial meeting with Lloyd, their estimator, to the conversations with Desiree, their scheduling manager, to their professional installers, everything went very well. Both jobs were taken care of to our complete satisfaction. The work by Carter Fence is first class.
Carter Fence Company did an outstanding job with a 4′ high “FL Bronze” aluminum fence around our backyard. Mr. Carter called me within 24 hours of my initial estimate request submittal on their website. They promptly responded to all of our questions throughout the process, and the finished product was even better than what I was expecting. If you want a great looking, high quality fence for your property, I would definitely recommend the Carter Fence Company here in Southwest Florida.
From start to finish, Carter Fencing was professional and delightful to work with. I was most impressed by the installation team. Withstanding temperatures in the low 90’s, they never skipped a beat. Crew leader Donny managed his team carefully and led by example -rolling up his sleeves to get the job done. I endorse Carter Fence without hesitation. My wife and I are delighted with the privacy our new fencing provides. Thank You!
Positive: Professionalism, Quality, Responsiveness
Very good to work with no issues except a few minor that they helped me with ASAP and didn’t ignore me. Definitely recommend
Positive: Punctuality, Quality, Responsiveness, Value
We have done business with Carter Fence since opening our business. They are very responsive, thorough and professional. Their crews are fast and the work is perfect. We highly recommend them and will continue to use them as needed.
Positive: Punctuality, Quality, Responsiveness, Value
We contacted Carter Fence about damage that had been done to our fence from Hurricane Irma. They had put the fence in for the previous owner. They came out the next day for the estimate. They promptly gave us the estimate and the next week they sent a two men to repair the fence. They were prompt, neat and accomplished the job in 4 hours. We are so pleased and would highly recommend.
I wanted to thank you, the guys did a great job finishing the fence Friday. Please extend my thank you to Miss Liz and also to the nice lady who picked up all my calls. I am the Executive Director of the Friends of Fakahatchee and Frank did a proposal for us April 2016 to install a fence at the Big Cypress Bend Boardwalk in the Fakahatchee Strand Preserve State Park. I know the proposal will have to be re-done because the fence will go up only in 2019…however I wanted to share with you that as a result of my experience with your company this month I will continue to recommend your company to the Board of Directors I have also recommend your company to my neighbor. Thanks again
Kendra Someone from your company left a message on my phone yesterday, checking up to see if my fence installation was OK. I am pleased to say that the fence looks great, my wife and I are really pleased with it.
A very good job, start to finish.
As everyone knows after the storm it was/is hard to find contractors to do the work. Carter Fence was the only fence company out of 6 that called me back, kept schedules and helped out with insurance issues. They quoted it professionally and worked hard to meet my needs. I needed the job to be done around my schedule and they accommodated me to the day. It was supposed to be a 3 day job and it was done in 2. They sent a large crew that performed professionally and there installation came out great. There were also supervisors who came out to inspect the work which adds another level of assurance for the customer. There were a couple of pieces that had gotten damaged and without being told they took care of it. It was very satisfying to work with a company that takes pride in their work and I would highly recommend them.
Carter Fence deserves a high scores. I highly recommend the company, great customer service, great performance and prices are by far the best in compare to other companies. I am very satisfied!
Along with hundreds of others, I suffered losses after Hurricane Irma. As a result, I had to wait over a year for repairs to my fence. Carter Fence was well worth the wait. My fence repairs look beautiful! And the price was fair. I am very happy with this company and will use them again in the future if I ever have the need. Thank you Carter Fence Company!
Punctual, efficient does great work, very professional. I would hire Carter Fence again in a heartbeat. It’s Very hard to find good work. Thank you for my solid fence
Carter put up my field fence in the Estates when I moved here 20 years ago from the East Coast. They also installed a large rolling gate that I have since made electric. 99% of the fence is still in great shape and the gate is still smooth.
We are so happy with our new gates and extension to our fence!! Everyone at Carter Fence made this a great experience from the proposal , the scheduling and completion of the project. We highly recommend Carter Fence!!!
We are so happy with our new fence!! Carter did a wonderful job just as they did with our gates in our last review! We will certainly recommend them!!!!
Carter Fence originally installed our fence in 2010, and we couldn’t be happier. They did a fantastic job from start to finish. The pricing was very reasonable, the quality of the work was superior, and most importantly the fence continues to look great. We have received many compliments over the years from neighbors, friends, and family. We recently did a major yard project which lasted several months. A large portion of the fence needed to be removed, stored, and then reinstalled. Carter was awesome from start to finish. Michelle could not have been more flexible and accommodating with scheduling. The project supervisor, Gerardo, was very professional and communicative. Everyone was on time, polite, and did an amazing job. Brandi and Kendra followed up with us during all phases of the project to make sure everyone was on the same page, and that we were satisfied with the work. We highly recommend them!
I can not say enough good things about Carter Fence Co. I have done two fences with this company and both times was impressed by the workmanship, reasonable pricing and how they stand behind their products. As a real estate paralegal in Collier County for the last 16 years please hear my warning…..CHEAPER is NOT always better. Use a company like Carter that is dependable!! After Irma there are so many “pop up” companies and the trust me the work is not the same.
Both Aluminum Railing and Privacy Fences installed- wow- great job by very courteous installation teams. I will definitely use them again for future condo association work
Great service, very attentive to our needs and time frame. Competitive pricing, but their customer service went above and beyond…
Thanks in large part to you guys, our Grandchildren will be enjoying our new pool through the Christmas holidays!
Could not have made that happen without you!
Mike & Linda
I have used Carter Fence a few times in the past and again they did not disappoint! Estimator was timely, efficient, professional, and most importantly friendly! Scheduling and installation was seamless and just as promised. They even alerted me one week prior to the exact installation date so we could prepare the work area. The work was done in a professional manner and looks great! I will definitely use them again and continue to recommend them!
We always use Carter Fence Co. for any fencing projects in our community common areas. They replaced our perimeter fence, repaired it after hurricane damage and replaced our pool fence. They are competitive in pricing, show up when scheduled, efficient, clean and polite. Those are rare qualities to find these days. I recommend using Carter Fence for your fence needs.
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